Murakoze

A Made in Rwanda rating system.

Murakoze is a rating system that allows your customers to give your services' feedbacks.

Learn more
About Murakoze
About Logo

Murakoze feedback devices help you monitor the satisfaction of your clients, patients, visitors and learners by using ratings which results are uploaded in real-time to your safe dashboard.

Services

Murakoze Services

Rating System

Our System helps you get feedback at the “Push of a Button”

Mobile app

Murakoze provides also a rating mobile application.

Feedback Dashboard

Monitor satisfaction of your clients, patients, visitors and learners by using ratings which results are uploaded in real-time to your safe dashboard.

Feature Photo

Notifications

Live alerts can be enabled to notify you of issues as they occur, directly to your mail inbox. .

Installation

Our staff will help you know how to place and install Murakoze system.

Maintenance

Onsite support and maintenance is available to our subscribers.

How does it work?

Feedback devices are an ideal way for your customers to tell you if they are happy with the touch of a button – Green smiley face for happy, red for not happy and a range in between to provide a scale of satisfaction. Every touch of the button is fed in to the Murakoze customer experience platform: murakoze.wiredin.rw where data is presented in a secure interactive dashboard – giving you all your happiness information at your fingertips with Nice Graphics easy to interpret – 24/7.

Rating System
m-Mobile©

m-Mobile© allows users to rate a variety of institutions, by choosing emojis according to how they saw the institution's services. A user has to choose the emoji and service then after there will be a couple of questions the user will be asked. After that, a user will be able to give a score to that service on how likely he/she would recommend it and then see the percentages of that service he/she was rated in the past.

m-Tablet©

m-Tablet© allows users to rate a variety of institutions, by choosing emojis according to how they saw the institution's services. A user has to choose the emoji and service then after there will be a couple of questions the user will be asked. After that, a user will be able to give a score to that service on how likely he/she would recommend it and then see the percentages of that service he/she was rated in the past.

m-Dashboard©

m-Dashboard© is a system which gives admin a clear statistics view of how their services are rated by their customers or service seekers in order to act on it accordingly.

QMS System
m-QMSManager©

m-QMSManager© allows bank staff to manage and process customers in and out of the queue.

m-QMSDashboard©

m-QMSDashboard© is a backend application that gives the power of real-time analytics to the bank. And helps the bank measure staff productivity and other KPI indicators.

m-QMSApp©

m-QMSApp© allows customers to book a ticket any time and even prior to their visit to the bank, and ensure minimum waiting times.

m-QMSInfo©

m-QMSInfo© allows to view the tickets currently being processed and the next ticket number in the queue.

Tip System
m-App©

m-App© allows customers to book a ticket any time and even prior to their visit to the bank, and ensure minimum waiting times.

Download app

You can download Murakoze App now